Terms and Conditions

Last updated: July 24, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Qurable Snapp platform (the “Platform,” “Service,” or “App”), operated by Gizzmo Inc. (“we,” “us,” “our”), a company based in San Jose, California, United States. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Who may use the Platform

The Platform is intended for two types of users:

• Business users — administrators and team members of a business (an “Organization”) that uses the Platform to run loyalty and customer-engagement programs.
• End customers — individuals who interact with an Organization’s loyalty program through the Platform’s messaging assistants or customer portal.

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Platform as a business user. If you use the Platform on behalf of an Organization, you represent that you are authorized to bind that Organization to these Terms.

2. Accounts and security

To access certain features you must create or be granted an account. You are responsible for:

• Providing accurate account information and keeping it up to date;
• Maintaining the confidentiality of your login credentials and any one-time passcodes;
• All activity that occurs under your account.

Notify us promptly of any unauthorized use of your account. We may suspend or terminate accounts that violate these Terms or that we reasonably believe present a security or legal risk.

3. The Service

The Platform provides tools for Organizations to manage customers, loyalty tiers, coupons, campaigns, analytics, and AI-assisted messaging across supported channels, and provides end customers with a portal to view rewards and program status. We may add, change, or remove features at any time. We may also establish limits on use of the Platform.

4. Organization responsibility for loyalty programs

Each Organization is solely responsible for the loyalty program it operates through the Platform, including the rewards, coupons, points, tiers, terms, and communications it configures, and for compliance with all laws applicable to that program (including consumer-protection, marketing, and data-protection laws). Gizzmo Inc. provides the Platform as a tool and is not a party to the relationship between an Organization and its customers, and is not responsible for the fulfillment or value of any reward, coupon, or promotion offered by an Organization.

5. Acceptable use

You agree not to:

• Use the Platform for any unlawful, harmful, deceptive, or fraudulent purpose;
• Send spam, harassing, abusive, or misleading messages, or violate the terms of any messaging channel (including Meta, WhatsApp, Google, and email-provider policies);
• Upload or transmit malware, or attempt to gain unauthorized access to the Platform, other accounts, or connected systems;
• Interfere with or disrupt the integrity or performance of the Platform;
• Reverse engineer, scrape, or copy the Platform except as permitted by law;
• Use the Platform to collect sensitive personal data through channels where it is not required or appropriate.

6. Customer messaging and consent

If you are an Organization, you are responsible for obtaining and maintaining any consents required to message your customers through the Platform’s channels, and for honoring opt-out and unsubscribe requests. You must comply with all applicable messaging, marketing, and privacy laws and with each channel provider’s policies.

7. Third-party platforms and services

The Platform integrates with third-party services (including Meta/Instagram/Facebook, WhatsApp, Google, AWS, and AI model providers). Your use of those services through the Platform is also subject to their terms and policies. We are not responsible for third-party services and do not guarantee their availability.

8. Intellectual property

The Platform, including its software, design, and content (excluding your data and an Organization’s content), is owned by Gizzmo Inc. and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for its intended purpose. You retain ownership of the data and content you submit, and you grant us a license to host, process, and use that content solely to provide and improve the Service as described in our Privacy Policy.

9. Fees

Where the Platform is offered on a paid basis, applicable fees, billing terms, and payment obligations will be set out in a separate order or agreement between you and Gizzmo Inc. Unless stated otherwise, fees are non-refundable and exclusive of taxes.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that information will be handled as described there.

11. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR REVIEWING AI-GENERATED CONTENT BEFORE RELYING ON IT.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIZZMO INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE PLATFORM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

13. Indemnification

You agree to indemnify and hold harmless Gizzmo Inc. and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Platform, your content, your loyalty program, or your violation of these Terms or applicable law.

14. Termination

You may stop using the Platform at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Platform. Upon termination, the rights granted to you under these Terms will end, and provisions that by their nature should survive (including Sections 8 through 16) will survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Santa Clara County, California will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform, and you consent to their jurisdiction and venue, except where prohibited by applicable law.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact:

Gizzmo Inc. San Jose, California, United States Email: legal@qurable.co